Shipping: We make every effort to ship your order after we receive it on or before the next business day. Keep in mind that if you are ordering outside the US you will have to pay your customs and duty charges when you receive your packages.
You may return any unused items and receive a full refund (you pay the return shipping charges). If you try any of our products and are not satisfied, you may return them for a refund (shipping not included). Include an explanation why, and we'll make every effort to work with you to find a solution.
30 Day Satisfaction Guarantee: Your satisfaction is our success! We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience. All products carry a 30 day satisfaction guarantee beginning from the day product is shipped from our warehouse, unless otherwise noted. Our friendly and knowledgeable sales staff is available to help you find the product that best fits your needs.
You can shop with confidence at www.hoof-it.com as every product we ship is covered by a 30 day satisfaction guarantee, unless otherwise noted.
Click on Jack and he will help you with your return.